Returns & Exchanges
We stand behind our gear with a 100% Aether Lifetime Guarantee, allowing you to return or exchange any product that doesn't meet your expectations. Whether it's a fit issue or a change of heart, we make the process seamless and stress-free.
Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
Select Items
Choose the specific items you wish to return or exchange and indicate the reason so we can improve our craftsmanship.
Print and Ship
Download your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing